Frequently Asked Questions

Here, you'll find all the important information regarding the organization of this MOOC

• What time is it?

Since a MOOC is available all around the world, this course uses Coordinated Universal Time (UTC). The current time is shown here and you can use this website to convert to your own time zone.

• Are there any prerequisites?

You will be ready for this course if you have the level of understanding of internet technology that comes from an advanced undergraduate course or a first Masters course in networking, or equivalent professional experience.

• What is the course schedule? When will new content be available?

The whole course will be available at the time the course starts: 3 April, 2018 at 11:00 AM UTC.

This allows you to follow this course at your own pace.

• What is the  deadline to for the exercises?

The deadline for quizzes and end of week exercises is 27 May, 10:00 PM (UTC).

• When will the MOOC end?

This 5-week MOOC will officially end on 11 June. After that date, it won't be possible to post any new message in the forums and the MOOC team won't be present anymore. However, you will still be able to access the course in its archived version.

• How is the course structured?

The course is structured into 5 weeks. A week is composed of several sequences (4 to 8) with different components: 

• Videos: The lectures are delivered via videos, available on FUN, which are between 2 and 10 minutes long. There will be approximately one hour of video content per week. You can watch these videos whenever you choose.
• Quizzes: Most of the videos will be followed by a quizz which test your understanding. These quizzes count for 70% of your grade.
• Supplementary information: In some sections, you will find suggestions for additional readings and links to resources. 
• End of week exercises: These exercises are a little bit more complex than the quizzes in the sense that more thinking is expected. They are related to the whole content of the week and count for 30% of your grade. Note that there are not end of week exercises for week 1.
• Discussion forums: For each sequence, a discussion forum is open. We encourage you to submit questions, observations and comments. You can read the previous posts, make a comment on one or create a new thread. Please check the discussion guidelines before you post.

• How is the course graded? Will a certificate be isssued?

For the quizzes and end of week exercises, you have between 1 to 3 maximum attempts for the whole exercise, depending on its length and difficulty.

Quizzes count for 70% and end of week exercises for 30% of the final score.

The "Progress" tab allows you to keep track of the exercises you completed and of your score.

The lowest scores of 3 quizzes will be dropped (= not counted in the final score) as well as the lowest score of 1 end of week exercise. The scores that will be dropped are indicated by little crosses in the "Progress" tab: you can see these on top of the last exercises of each tab. Once you have done all of the exercises, these crosses move to the exercises where you had the lowest scores.

A certificate of attendance will be delivered at the end of the MOOC to the participants who will obtain a final score of at least 50% on the graded exercises (quizzes and end of week exercises).

• Can I download the videos for offline viewing?

You will be able to download the videos as well as the associated transcripts and the slides. They are available under each video. The PDF of the slides is also accessible in the Table of contents.

• Where should I go if I have question?

A discussion component is available at the end of each sequence. You can either comment on existing posts or create a new post. You can also access all the discussion forums directly by clicking on the "Discussion" tab on top of any page.

If you encounter a technical problem with the platform, you can contact helpdesk@france-universite-numerique-mooc.fr

If the problem is related to the course, then you can ask for help in the forum. Please post in the appropriate discussion forum.