Still no badge after course closure date

Welcome Evaluation & certification
#21

Hello,

I finished the course at the beginning of last week (i.e. before the course closure), and I still does not have received my OpenBadge. Could you please tell me if it is normal and if so, when badges are send ?

Thanks at lot !

#22

Hello @ArthurAJ0,
Have you reached a final score of 60% of correct answers before January, 15th ?

#23

Hello,

Thank you for your quick reply; yes I have reached over 60% before the 15th of January.

Best regards

#24

I have reported it to the FUN platform, they will probably contact you on Monday.

#25

Great, many thanks !

#26

Hello @lfarhi I seem to have the same issue as the others.
I have a score of 62% and I did not receive the badge for this course by email (while I did for other courses I’ve completed on the platform).

#27

Hello @aviallon,
Your score is 0%. Are you sure of your count ?

#28

Yes, but, I actually received an email asking me to complete a form.
After completing the form, I received the badge.
So everything is fine for me in the end.

Sorry for bothering you.

#29

Hello @lfarhi,
I am in the same situation ; my score is above 60% (completed before mid-January) and I have not received any badge yet.
Can you please send the link again so I can complete the form and get the badge please ?
Thanks a lot,
Loïc

#30

Hello @loicciprian
Unfortunetaly the pedagogical team has no way to send the link to complete the form.
The link to the form has been sent by the administration of FUN MOOC platform.
As you have reached the required score, you should have already received it from FUN.
Could you please check your mailbox (the one linked to the email address you used to register to the course) including your spam. The email was sent by contact@fun-mooc.fr
In case you do not find it, I will ask the FUN administration to send it again.
Marie

#31

Hello @MCollin,
thanks for your answer. I am afraid I can’t find it anywhere in my mailbox.
Can you please ask the FUN administration to sent it again ?
Best regards,
Loïc

#32

Hello @loicciprian
No problem ; I have asked the FUN administration to send it to you.
Best regards,
Marie

#33

Hello @MCollin,
I have just received the link from the admin team.
Thanks again and have a great day,
Loïc

1 Like
#34

Hello I finished the course a long time ago, before the closure date. I still have not received my Badge can you believe? What can I do? who do I talk to? Very good course tho

#35

Hello my friend, could you please help me? Im in the same situation, score 60% before Jan 15th

#36

Hello @Lukaku_Lothbrok
If you did not find the email that was sent by contact@fun-mooc.fr, I will ask the FUN administration to send it again.

#37

Hi @Lukaku_Lothbrok, you should have received a mail from FUN-Mooc yesterday with a link to a procedure to get your badge. Please check also your spam in case you cannot find it.

#38

Hello Pedagogical Team,
I figure out that I never received my badge despite I finished the mooc with 85%.
could you check why ?
thanks in advance.

#39

Hello,
Did you check your spam folder in your mailbox ( @free.fr adress)?